FAQ (common questions)
Before placing an order:
No! FoggyWipes are super soft as the material is nano-microfibre. This means that it won’t damage or scratch the coating in any way. The anti-fogging chemical agents (that stop fogging up) will transfer from the FoggyWipe onto the lenses and sit on top of the coating.
No! It can be used for glasses, safety goggles, plastic visors, bathroom mirrors, cameras, screens, windshields, binoculars and swimming goggles. Also, to clean surfaces and lenses like a standard glasses cloth.
A FoggyWipe will work with glasses (or goggles) for running, bicycling, swimming, skiing and motorcycle-riding.
Anti-fogging chemical agents found on FoggyWipe's prevent condensation of small droplets which resemble fog. By minimising the surface tension, this results in non-scattering film of water, instead of single droplets.
A FoggyWipe will work against all fog, humidity, sweating and fast temperature changes which cause condensation or fog on surfaces.
No! Please make sure not to wash it. This will remove the chemical agents which stop lenses from fogging up.
Each FoggyWipe comes in a resealable pouch. The wipe is made of nano-microfiber and the colour will be grey.
Keep sealed in the green plastic pouch (that it comes with) so it can stay effective and be reused 700 times. If it isn't kept in the plastic pouch, it will become less effective and may not last 700 times.
Placing an order
Please click the Shop tab at the top of this page or use this website link: www.foggywipe.com/product - Click the White Add To Cart Button to purchase.
No! Accounts with us are optional.
No! The billing address can be different from the shipping address.
Immediately after placing an order, you will receive an email or text message order confirmation (depending what you have chosen at checkout). If you can't find it, please check your spam/junk folder. Or, contact us at firstname.lastname@example.org so we can re-send it.
We accept all Visa, Mastercard, Maestro and American Express payments. We also accept Apple Pay, Google Pay and Shop Pay.
Refunds & Replacements
Yes! Please visit our Refund Policy for all of the details: www.foggywipe.com/policies/refund-policy
UK shipping is FREE! Please visit our Shipping Policy for all of the details: www.foggywipe.com/policies/shipping-policy
We offer FREE UK 48 Hour Tracked Shipping! Please visit our Shipping Policy for all of the details: www.foggywipe.com/policies/shipping-policy
Yes! Unfortunately we do not cover tax and customs charges. Customs may charge their own fees which are not part of our shipping cost. Please visit our Shipping Policy for all of the details: www.foggywipe.com/policies/shipping-policy
If you haven’t received your order within 5 business days of placing your order, please contact us at email@example.com with your order number (#XXXXX), and we will ship a replacement order out for you.
By owning a FoggyWipe, you have the #1 anti-fog cloth on the market. We believe you care about effectiveness and results the same as us. Therefore, we ensure the fog-free effect lasts for 48 hours at a time (from a 10 second wipe) and can be reused 700 times.
Yes. We have a Facebook page we communicate with to our community. https://www.facebook.com/FoggyWipe - Follow us to be the first to know about our future sales and new products!
The easiest way is to sign up to our newsletter (at the bottom of the home page) and to follow us on Facebook - https://www.facebook.com/FoggyWipe
Our office and fulfilment centre are both based in England, UK.
After placing an order:
My existing order
On your shipping confirmation email, please click the "view my order" button to access your tracking information. If you having difficulty with this, please contact us at firstname.lastname@example.org so we can track it down for you.
If your order has already been dispatched, we won't be able to change the contents of it. However, we may be able to out send additional items, please contact us at email@example.com so we can provide a solution for you.
Please contact us to request for your order to be cancelled - firstname.lastname@example.org - If you order has already been dispatched, unfortunately we can't cancel it. However, you may be able to get a full refund. Please visit our Refund Policy for all of the details: www.foggywipe.com/policies/refund-policy
Our payment provider automatically & securely processes your order immediately after it is placed. Please note, we do not store full credit card details on our system.
FoggyWipe not working as expected
Please make sure your glasses are cleaned using soapy water and dried thoroughly, this will 'reset' the lenses. Don’t worry, this won’t damage your glasses. After this, use the FoggyWipe again by exhaling on the lenses to fog them up, then wiping for 10 seconds on both sides of each lens. This should solve your issue. If this doesn’t work, please contact us below so we can provide a solution that works for you.